🧾 Terms of Service – Socialknocks

Effective Date: 21-04-2025
Last Updated: 21-04-2025

These Terms of Service (“Terms”) govern your use of Socialknocks ("we", "our", or "us"), a platform offering AI-powered social media management, content scheduling, and marketing tools. By accessing or using our services, you agree to be bound by these Terms.

1. 🔧 Service Description

Socialknocks is a SaaS platform that enables users to:

• Schedule & publish content across multiple social networks (Facebook, Instagram, LinkedIn, TikTok, etc.)
  
  

• Automate social media marketing via AI
  
  

• Analyze content performance and audience insights
  
  

• Collaborate with teams and manage workflows
  
  

• Submit requests for branded designs via integrated forms
  
  

2. 👤 Account Eligibility

To use Socialknocks, you must:

• Be at least 18 years old or have the permission of a legal guardian
  
  

• Use real, verifiable information during registration
  
  

• Not be prohibited from using social media APIs by local or international law
  
  

3. 🔐 Account Responsibilities

• Keep your login credentials secure
  
  

• Notify us immediately if you suspect unauthorized access
  
  

• You are fully responsible for activity under your account
  
  

4. 📵 Acceptable Use

You agree NOT to:

• Violate platform API usage policies (e.g., Facebook Graph API, TikTok API)
  
  

• Use automation to spam, post misleading or harmful content
  
  

• Resell access to the platform without permission
  
  

• Upload content that is offensive, abusive, illegal, or infringing
  
  

Violation of these rules may result in immediate account suspension or termination.

5. 💰 Subscription Plans

• Access to features may depend on your selected plan (Free, Premium, Enterprise)
  
  

• All paid plans are billed monthly or annually unless stated otherwise
  
  

• Cancelation is available at any time, but refunds are subject to our Refund Policy
  
  

6. 🧾 Third-Party Integrations

Socialknocks integrates with third-party APIs and services. We are not responsible for any downtime, restriction, or policy change from platforms like:

• Meta (Facebook & Instagram)
  
  

• TikTok
  
  

• LinkedIn
  
  

• Google
  
  

• Firebase or AWS
  
  

Your use of these integrations is subject to each platform’s own terms of service.

7. 📊 Data Use and Analytics

• We collect and analyze data to improve performance and deliver insights
  
  

• All personal data is handled in compliance with our Privacy Policy
  
  

• You retain ownership of your content; we do not claim rights to what you post via Socialknocks
  
  

8. ❌ Termination of Services

We may suspend or terminate your account without notice if:

• You breach these Terms
  
  

• You abuse the service or API integrations
  
  

• You engage in activity harmful to Socialknocks or its users
  
  

Users may also request account deletion via our Account Deletion Form.

9. 🚫 Disclaimer

The service is provided “as-is” and “as available.”
We make no guarantees about:

• Uptime or service continuity
  
  

• Third-party API access
  
  

• Outcomes from using our AI or analytics tools
  
  

Use the platform at your own discretion.

10. ⚖️ Limitation of Liability

To the fullest extent permitted by law, Socialknocks is not liable for:

• Loss of data, revenue, or opportunities
  
  

• Downtime caused by third-party services
  
  

• Actions taken based on analytics or automation outputs
  
  

11. 📍 Governing Law

These Terms are governed by the laws of Pakistan, with any disputes subject to the jurisdiction of courts in Hyderabad, Sindh.

12. 📫 Contact

For support or legal questions:
📧 support@socialknocks.com
🌐 www.socialknocks.com