Privacy Policy – Socialknocks

Effective Date: 21-April-2025

Welcome to Socialknocks. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

We may collect personal data that you provide to us directly, such as:

Name
Email address
Social media account data (via APIs)
Payment information (if applicable)

We also collect:

Log data (browser type, IP address, pages visited)
Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

Provide and improve the Socialknocks platform
Enable social media integrations and scheduling
Send communications (product updates, support)
Analyze user behavior (to improve performance)

3. Data Sharing & Third-Party Services

We never sell your data. We may share your data with:

Social media APIs (Facebook, Instagram, LinkedIn, TikTok)
Analytics tools (Google Analytics, Firebase)
Payment gateways (if applicable)

4. User Rights

You have the right to:

Access your data
Correct or delete data
Withdraw consent
Request account deletion

To delete your account, visit: Account Deletion Request Form

5. Security Measures

We use encryption, secure cloud storage, and role-based access to protect your data.

6. Children's Privacy

Our platform is not intended for users under 13. We do not knowingly collect data from minors.

7. Changes to This Policy

We may update this Privacy Policy. Users will be notified via email or platform banner.